Why Wachovia Stinks

Wachovia is the worst.

After having had an account at Wachovia for 10 years, I recently switched over to State Employee's Credit Union because they offer much higher interest rates and are not out to drain you with excessive fees.

So I forgot to change over my Rivals subscription and I overdrew by $9. They charged me $90 in overdraft fees! I'm sure they needed $90 to cover the $9.

So in all of this, they started sending letters to my mother, who initially had co-signed to the account. They threatened her credit and of course, additional fees. I never got a letter, though I have been getting statements for 10 years and my mother has never received one.

So I go in to close the account and they say they can't do it until the payment posts and I will have to come back in when it does. They also said I could use their crappy automated system to do it. Well, it's impossible. You can't get much more than your balance on it. She said the secret is to punch in zeros. Why is there a secret to an automated system? Isn't is supposed to be for our convenience? Why have a "secret"?

If you can join a credit union, do it! They have higher interest rates and lower fees and better customer service.